Privacy Policy

Effective date: February 16, 2026

1. Who we are

Thrive Detox Inc. ("Thrive Detox," "we," "us," or "our") provides private, medically supervised detox and residential treatment services. This Privacy Policy applies to information collected through our website, forms, phone, email, and other communications related to our services.

Mailing address: 5377 Oakland St., Los Angeles, CA 90032

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact information (such as name, email address, phone number, and preferred method of contact).
• Inquiry details (such as the services you are interested in, dates, and any information you choose to share).
• Health-related information you provide (for example, substance use history, medications, or symptoms) when you request screening or admissions information.
• Website and device information (such as IP address, browser type, pages viewed, approximate location, and the date/time of visits).

Important: Please do not submit highly sensitive medical or personal information through general website contact forms unless asked to do so through a secure channel.

3. How we use information

We use information to:

• Respond to inquiries, schedule calls, and provide requested information.
• Coordinate admissions screening and communicate about services.
• Operate, maintain, secure, and improve our website and services.
• Comply with legal, regulatory, and safety obligations.
• Send administrative messages (for example, policy updates or service notices).

4. How we share information

We do not sell your personal information. We may share information:

• With service providers that help us operate our website and communications (for example, hosting, analytics, customer support tools), under confidentiality obligations.
• With clinical and administrative personnel involved in responding to your request and coordinating care, as appropriate.
• For legal and safety reasons if required by law, court order, or to protect the rights, safety, and security of Thrive Detox, our clients, or others.
• In a business transfer (such as a merger, acquisition, or asset sale), where information may be transferred subject to this Policy.

5. Health information and HIPAA

Depending on the nature of your interaction with Thrive Detox, some information may be considered protected health information (PHI). When applicable, we handle PHI consistent with applicable law and our clinical privacy practices. If you become a client, you may receive additional privacy notices related to treatment, payment, and healthcare operations.

6. Cookies and analytics

We may use cookies and similar technologies to support site functionality, understand usage, and improve performance. You can typically control cookies through your browser settings. If you disable cookies, some site features may not function properly.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website or data system can be guaranteed 100% secure, and you use our website at your own risk.

8. Data retention

We retain information for as long as needed to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and applicable requirements.

9. Your choices

• Access and updates: You may request that we update or correct certain information you have provided to us.
• Marketing preferences: If we send marketing emails, you can opt out by using the unsubscribe link (if provided) or by contacting us.
• Do Not Track: Some browsers offer “Do Not Track” signals; our site may not respond to these signals consistently.

10. California privacy rights

If you are a California resident, you may have rights under applicable privacy laws (including the California Consumer Privacy Act, as amended), such as requesting access to or deletion of certain personal information, or requesting information about disclosures. Some information may be exempt (for example, medical information governed by other laws). To make a request, contact us using the details below.

11. Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can take appropriate steps.

12. Changes to this Privacy Policy

We may update this Policy from time to time. The “Effective date” above indicates when this Policy was last updated. Material changes will be posted on this page.

13. Contact us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us by mail at:
Thrive Detox Inc.
5377 Oakland St.
Los Angeles, CA 90032